How do I check the status of my order?
You can check your order status by your order information or contact us : email@example.com
After an order has been placed, it is promptly sent to one of our 4 fulfillment centers where we will ship your item(s) within 2-5 business days. Below are expected delivery times based on your location.
What are you shipping times?
United States: 10-15 business days.
International: 10-15 business days depending on the country.
**Please note that, sometimes, if you order more than one item, we will send you in different packages.
Order Modifications or Cancellation:
After your order has been placed, you have 24 hours to contact our customer support team and request order modifications, change of address, or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.
Do you deliver products Internationally?
UsCoolprint successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.
How do I receive multiple item orders?
If you order several products, each one will be sent in a separate package (in most cases).
How do I place an order?
Simply choose your style from the dropdown menu on the product page then click the “Buy It Now!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.
How does USCOOLPRINT operate?
USCOOLPRINT is an online retailer of custom designed crowd-sourced apparel. All merchandise is custom printed and shipped directly to you once the campaign has ended. If you are a designer, you can sell your own creative designs and take orders from supporters with no upfront costs and let USCOOLPRINT handle your fulfillment and shipping to your customers.
How secure is my personal information?
The USCOOLPRINT Shop adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Contact us: firstname.lastname@example.org