Returns and Refunds

Returns and Refunds:

We offer a 100% Satisfaction guarantee or your money back Full Refund, If you don't receive your order.

Returns must be requested within 30 days of receiving your order. Orders older than 30 days are not eligible for return or exchange.
Custom and Clearance items are not eligible for returns or exchanges.
If your product was incorrect or damaged when received, please contact us immediately so we can resolve the issue. Our desire is for every purchase to be exactly as promised.

Order Modifications or Cancellation:
After your order has been placed, you have 24 hours to contact our customer support team and request order modifications, change of address, or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.

Damaged / Incorrect Order:
At USCOOLPRINT, we are doing our best to ensure product quality and order accuracy. But sometimes mistakes happen and we sincerely apologize in advance if/ when it happens. If you receive a damaged item, poor-quality printing or incorrect product. Thankfully it is rather unusual! But, if it is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement or refund for you!
All we need is a clear photo of the item(s) showing either the incorrect item, the poor quality of the print or the damaged area of the item.and email it to us, along with your order number to our customer support team. Once we receive your email and verify the issue, we will get a replacement or refund sent to you right away.
Returns and Refunds:
Contact seller : support@uscoolprint.com

We do not accept returns or exchanges if:

The item(s) have been worn or washed
The item(s) have been altered in any way
The item(s) are in any way defective from the original and salable condition, unless the condition is our fault
The item(s) do not have the original tags on them
The item(s) were a Final Sale item

 Contact us:  support@uscoolprint.com